eCommerce Warehousing
and Order Fulfilment

Powered by Citipost, we have over 35 years’ experience in
Order Fulfillment Services.

Whatever your sector; If you are an entrepreneur starting an eCommerce Business or a well-established eCommerce brand looking for warehousing and fulfilment center services, Citicare offers the best in customer service for ecommerce fulfillment and ecommerce distribution.

With such a large workforce fully integrated into the Citipost Group of businesses and with Pick and Pack Fulfillment Center locations across the UK and hubs in Europe, North America and Asia Pacific, we have many strings to our bow. Everything we do is fired by a passionate and genuine commitment to exceed your expectations and provide best-in-class performance. You’ll notice the difference immediately. What really sets us apart is how we treat our clients. Our Customer Service and client relationships are integral to our success. In order to stay one step ahead of our competition, innovative technology and proactive thinking plays a strong role.

Whatever your business sector, we have the resources, expertise and flexibility in fulfillment services to truly offer a complete solution to meet all your needs.

We pride ourselves on delivering outstanding quality of service to ensure your goods always arrive at the right place at the right time, in the right condition. We use cutting-edge systems to provide our clients with up-to-the-minute management of orders placed.

Our multiple hubs allow us:

  • Direct input into European and domestic distribution networks
  • Close proximity to UK Ports & International Air Freight
  • Later collection cut-off times

Our services Include:

  • Order Fulfilment
  • Warehousing
  • Pick and Pack
  • Systems integration and bespoke solutions from our in-house IT team
  • Returns
  • Distribution
  • Waste Management

A further advantage of a partnership with Citicare is that we have our own internal Information Technology Development team, vital for an ecommerce fulfillment services partner.

Meaning much of our own internal workflow management systems have been developed or improved through bespoke in-house IT development. We therefore have the capability to ensure it meets the needs of the customer and provides the in-time reporting we understand would be needed from your 3PL partner. It also means we develop bespoke reporting where necessary to fulfil our customer needs. With that in mind we have a focused Client Relationship Management Team, structured to ensure all customers have a dedicated account manager who oversees all aspects of their account, and becomes the ‘voice of the customer’ within our business.

If you have any questions at all, please feel free to get in touch and we’d be more than happy to help.